Contact Us
We're here to help you scale your mobile presence globally. Reach out to our specialized teams.
Business Development
For project partnerships, R&D requests, or operation inquiries:
yuanyisu@bjwdx.comOffice Address
Room 212-2952, Town Government Office Building
No. 11, Guyuluwai Street
Gubeikou Town, Miyun District
Beijing, China
Service Hours & Response Times
Business Development
Hours: Monday-Friday, 9:00 AM - 6:00 PM (China Standard Time)
Response Time: Within 24 business hours
Languages: English, Chinese, Spanish
Technical Support
Hours: 24/7 Emergency Support
Standard Support: Monday-Friday, 8:00 AM - 8:00 PM (CST)
Response Time: Critical issues within 2 hours, standard within 8 hours
Global Coverage
We provide support across multiple time zones:
North America: EST/PST coverage
Europe: CET/UK coverage
Asia-Pacific: CST/JST coverage
Frequently Asked Questions
How long does it take to start a new project?
Typically 1-2 weeks for initial consultation and project scoping, followed by 2-4 weeks for development kickoff depending on project complexity.
What regions do you serve?
We primarily focus on North America and Europe markets, but we have successfully delivered projects for clients in Asia, Middle East, and Latin America.
Do you offer post-launch support?
Yes, we provide comprehensive post-launch support including monitoring, maintenance, updates, and performance optimization as part of our service packages.
Our Commitment to You
At Beijing Wanda Star Technology, we understand that clear communication is the foundation of successful partnerships. We guarantee transparent, timely responses and dedicated account management for all our clients. Our team is committed to understanding your unique business needs and providing tailored solutions that drive measurable results.
Transparent Communication
Regular progress updates, detailed reporting, and open channels for feedback throughout the project lifecycle.
Dedicated Account Management
Your project will be assigned a dedicated account manager who serves as your single point of contact.
Confidentiality Guaranteed
All communications and project details are protected under strict confidentiality agreements.